This Privacy Policy applies to information we collect about you when you use our website, any mobile app that we offer, and social media that we participate in.
What Personal Information Do We Collect?
We collect your personal information (and that of your travel companions) that is provided to us either directly by you, your employer, or your travel sponsor, as applicable, in order to provide you with the products and services you have requested. In most cases, it consists of your full legal name, address, email address, phone numbers, and credit card information. We may also collect your employer or sponsor's name, passport number, driver’s license or other government-issued identification number, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental frequent loyalty numbers, seat preferences, known traveler and global entry number, and other related travel information.
We collect only the personal information necessary to provide requested services, comply with legal obligations, and improve our offerings. Where required by law, we will obtain your consent prior to collecting or using your personal information.
Information We May Collect Through Automatic Data Collection Technologies
We may collect other information, such as your IP address, search terms, and site pages when you visit us online. The technologies we use for this automatic data collection may include cookies and log data. We may use Google Analytics, which collects the cookie data. Go to https://policies.google.com/technologies/partner-sites for an explanation of how it collects and uses data. By using our website, you consent to our use of cookies and similar technologies where permitted by law. Where required, we will obtain your consent before placing non-essential cookies on your device.
We may also use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our website’s Terms and Conditions, or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our website, or other users.
How Do We Use Preference Based Advertising, Analytics, and Services?
We use analytics tools, including Google Analytics and similar technologies, to collect information about how users interact with our website. This information helps us improve website functionality, enhance user experience, and evaluate the effectiveness of our marketing efforts. These tools may use cookies or similar tracking technologies to collect information such as IP address, browser type, pages visited, and time spent on our website.
As part of our affiliation with Travel Leaders Network, we may share limited personal information, such as your name and email address, with Travel Leaders Network and its affiliated partners for the purpose of providing you with marketing communications, travel offers, and promotional content that may be of interest to you. These communications may be tailored based on your travel preferences, inquiries, or prior interactions with our agency.
Travel Leaders Network and its partners may use this information in accordance with their own privacy policies and applicable data protection laws. We require that such partners maintain appropriate safeguards to protect your personal information and use it only for permitted marketing purposes.
You have the right to opt out of receiving marketing communications from us or from Travel Leaders Network at any time by clicking the “unsubscribe” link included in marketing emails or by contacting us directly. Opting out of marketing communications will not affect your receipt of transactional or service-related communications.
We do not sell your personal information to third parties for their own independent marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who Do We Share Your Information with and Why?
Travel Suppliers:
We share your personal information as necessary with airlines, cruise lines, hotels, car rental companies, tour operators, and other travel suppliers for whose services you have requested our assistance. This information may be entered into reservation systems, including Global Distribution Systems (GDS), and shared with relevant suppliers to facilitate your travel arrangements.
Travel Leaders Network and Marketing Partners:
As a member of Travel Leaders Network, we may share limited personal information, such as your name and email address, with Travel Leaders Network and its affiliated partners for the purpose of providing you with relevant travel offers, promotions, and marketing communications. These communications may be based on your travel interests, preferences, or prior interactions with our agency.
Travel Leaders Network and its partners are required to use your information in accordance with applicable privacy laws and to maintain appropriate safeguards to protect your personal information. You may opt out of receiving marketing communications at any time.
Email Communications:
We may use third-party service providers to assist with the distribution of marketing emails and communications on our behalf. These providers are contractually obligated to protect your information and use it solely for the services we request. You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in those communications. We may still send transactional or service-related communications regarding your bookings or inquiries.
Service Providers:
We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data hosting, marketing support, and customer relationship management. These providers are required to safeguard your information and use it only for authorized purposes.
Transfer of Assets:
We do not sell or lease personal information. However, if another entity acquires us or all (or substantially all) of our assets, your information may be transferred to and used by that acquiring entity. In the event of a bankruptcy or reorganization, such information may also be considered an asset and transferred accordingly.
Legal and Compliance:
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, and safety, as well as those of our customers or others.
Other Sharing:
We may share your information as otherwise described to you at the time of collection or with your consent.
Text Messaging Data:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How Do We Protect Your Information?
We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure.
How Long Do We Retain Your Information?
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
Your California Privacy Rights
List of Third Parties: If you are a resident of the State of California, you may obtain a list of all third parties to which we have disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes, if any. You may request the information in writing at travel@experiencelife.travel.
Corrections: If wish to make corrections to any personal information you have provided, contact us at travel@experiencelife.travel.
Do Not Track Disclosures: We do not take any particular action based on browser based Do Not Track (DNT) Notices; nor do we track your use of other websites.
Changes to This Policy: We may from time to time make changes to this Privacy Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personal information. We will post any revised version of this Privacy Policy on our website. Any changes will be effective on the effective date stated in the revised Privacy Policy. If there are significant changes, we may provide more prominent notice or obtain your consent, if required by law.
Depending on your state of residence, including California, you may have additional rights regarding your personal information, such as the right to request access to, deletion of, or correction of your personal information. To exercise these rights, please contact us at travel@experiencelife.travel.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us at travel@experiencelife.travel.
This Privacy Policy was last updated on March 24, 2026.